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Shipping Policy

Orders generally ship in 2-3 business days. Should an order take longer than expected, please contact us for delivery details. You may confirm stock and delivery of goods prior to ordering by registering an account with us, so that we may review your shopping cart. Just email us at or use our Contact Us Page to let us know.  You may also call us at 1-800-783-8925 Monday through Friday 9am - 5pm EDT.

Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Take 5% off orders of $100 and over, by entering 'jontaydiscountcoupon' in the coupon code section of the checkout. Orders shipped within the Contiguous United States with a minimum subtotal of $150.00 qualify for Free Shipping. Prices for shipping to Alaska and Hawaii are higher. Orders shipped to the Southeastern U.S.
qualify for Free Shipping starting at $100.00.

We choose the shipping carrier on Flat-Rate Shipping and Free Shipping by default. While USA domestic wholesale orders generally ship via UPS Ground, retail orders are sent via USPS Priority Mail. International shipments are sent via UPS Expedited,  USPS Priority Mail or FedEx International. If you wish to choose a preferred delivery carrier, your order may be subject to additional shipping charges. We will confirm with you the additional price, if any.

We ship to many International shipping destinations, such as Canada, Europe, Japan, Australia, South America, Singapore and China. However, some countries are not listed. If your order does not process, please contact us so that we may help you. Also, Jontay is not responsible for International shipping brokerage fees that are charged by the country of export.

The Harmonized tariff codes for our products are as follows:
  • Plastic Hardware - 3926.90.3500
  • Metal Buckles - 8308.90.6000
  • Nylon Hook and Loop Fastener Tape - 5806.10.2400
  • Nylon Webbing - 5806.32.2000
  • Polyester Elastic Webbing - 5806.20.0010
  • Bonded Nylon Thread - 5402.61.0000
  • Nylon 1000D Fabric - 5407.42.0060
*Please include a physical delivery address in your shipping location when placing orders through the website. Should you need expedited shipping or delivery, please contact us about shipping details and prices.

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